Privacy Policy

    Last Updated: October 22, 2025

    Introduction

    LabPups.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website labpups.com or contact us regarding our Labrador Retriever puppies, training, or boarding services.

    Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us when you:

    • Contact us via phone, email, or contact form
    • Reserve or purchase a puppy
    • Book training or boarding services
    • Subscribe to our newsletter
    • Fill out any forms on our website

    This information may include: name, email address, phone number, mailing address, payment information, and any other information you choose to provide.

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information about your device, including:

    • IP address
    • Browser type
    • Operating system
    • Access times
    • Pages viewed
    • Referring website addresses

    How We Use Your Information

    We use the information we collect to:

    • Process puppy reservations and sales
    • Schedule and manage training and boarding services
    • Communicate with you about available puppies and services
    • Respond to your inquiries and provide customer support
    • Send you updates, newsletters, and marketing communications (with your consent)
    • Improve our website and services
    • Comply with legal obligations

    Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, transportation services)
    • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

    Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    Your Rights and Choices

    You have the right to:

    • Access, update, or delete your personal information
    • Opt-out of marketing communications
    • Request a copy of the information we hold about you
    • Withdraw consent where we rely on consent to process your information

    To exercise these rights, please contact us at (704) 504-7931 or info@labpups.com.

    Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

    Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

    Contact Us

    If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

    LabPups.com

    1501 Gum Branch Rd
    Charlotte, NC 28214

    Phone: (704) 504-7931

    Email: info@labpups.com